Delivery & Returns

Delivery Information

We take pride in getting your chosen pieces to you promptly and securely. All online orders are dispatched to customers via Royal Mail Delivery within the UK, with deliveries typically arriving within 3 working days. Need it sooner? Contact one of our stores or simply add a note during checkout for next day delivery.

Please note:

FREE DELIVERY ON ORDERS OVER £150 and standard delivery charge of £10 on all orders below £150.

Online Returns

At Lister Horsfall, exceptional customer service is at the core of what we do. Should you wish to return your online purchase, we offer a flexible 14-day full refund or exchange policy. Here are the two convenient ways you can return your items:

1. Returns to Store: Visit our Halifax or Ilkley store, where our dedicated team will happily assist you with a refund or exchange.
2. Returns by Post: To initiate a return, visit our returns page. After completing the returns form, address your package to:Stock Manager
   Lister Horsfall
   14/16 Corn Market
   Halifax
   HX1 1TH

   We recommend using Royal Mail Special Delivery for proof of delivery, ensuring your peace of mind. Please note that the customer bears responsibility for the goods until they reach Lister Horsfall, so consider insuring your return for added protection.

Important: Additional terms and conditions apply to returns; be sure to review them for a smooth and hassle-free process.

Experience the joy of seamless shopping at Lister Horsfall, where every detail is designed with your satisfaction in mind. If you have any questions or need further assistance, feel free to contact us.