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At Lister Horsfall we pride ourselves on providing you with exceptional customer service, so should you wish to return your online purchase to us we offer a 14-day full refund or exchange.

Please note that should the item be ordered online and then collected in store, the 14 day returns policy does not apply.

If you wish to send your item back to us, please complete the returns form below to obtain your return reference number.

Please note you are responsible for the item receiving us safely and in the condition you received it in. We recommend sending to us via Royal Mail Special Delivery, insured to the value of the item.